Beginning November 1, 2025, the receipt of a qualifying HEAP payment will only grant presumptive Heating and Cooling Standard Utility Allowance (HCSUA) eligibility to SNAP households (HH) that include a member who is aged (60+) and/or disabled member (under SNAP rules). All other HH must establish that they have a separate heating or cooling utility expense [...]

Due to the ongoing shutdown of the federal government the Regular 2025-2026 HEAP season will be delayed until November 17, 2025.Details on the 2025-2026 HEAP Plan, with the revised income guidelines, will be published here.Update October 31, 2025: HEAP Regular benefit component for 2025-2026 has been delayed until further notice. This supersedes previous guidance provided here [...]

The Home Energy Assistance Program (HEAP) program is open and accepting applications! NYC residents can apply via ACCESS HRA.HEAP (known as “regular HEAP”) provides assistance to low-income households to help pay for energy expenses. HEAP benefits are either sent as a direct payment to the household’s heating/utility vendor, or as a one-time cash benefit directly to [...]

On February 1, 2024, the Affordable Connectivity Program (ACP) stopped accepting new applications and enrollments. Due to the lack of additional funding, it was announced that April 2024 will be the last month ACP households will receive the full discount.The ACP provided a monthly discount for internet services to eligible households, as well as a discount [...]